Privacy Policy.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect two main types of information:

Personal information you provide

• Name, email, phone number, billing and shipping addresses
• Order details and payment preferences
• Account information (if you create one)
• Communications you send us (customer service, reviews, etc.)
• Marketing preferences and subscription details

Information collected automatically

• Device and usage data (IP address, browser type, pages visited, time spent)
• Approximate location data (based on IP address)
• Cookies and similar tracking technologies (see Section 5)

We do not knowingly collect personal information from children under 13.

2. How We Collect Information

• Directly from you when you place an order, create an account, sign up for emails, or contact us
• Automatically through cookies, pixels, and server logs
• From third-party service providers (payment processors, shipping carriers, analytics tools)

Important: We do not process, store, or transmit any credit card details. All payment information is handled securely by our third-party processors.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about orders, shipments, and customer service
• Send marketing emails and promotions (you can opt out anytime)
• Improve our Site, products, and services
• Prevent fraud and maintain security
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties.

We may share it with:

• Service providers (payment processors, shipping carriers, email marketing platforms, analytics services) who help us operate the business
• In the event of a business transfer (merger, acquisition, etc.)
• When required by law or to protect our rights and safety

All service providers are contractually obligated to keep your data secure and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use essential cookies for Site functionality, analytics cookies to understand traffic, and advertising cookies to show relevant offers. You can manage or disable cookies through your browser settings. For more details on the specific cookies we use, please contact us.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications (unsubscribe link in every email)
• Opt out of the sale of your personal information (we do not sell data)
• Request a copy of the personal information we hold about you

California residents and others may have additional rights under state privacy laws. To exercise any of these rights, email us at compliance@vervology.com. We will respond within 30 days (or as required by law).

7. Data Security

We use industry-standard security measures (encryption, firewalls, secure servers) to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need it, we securely delete or anonymize it.

9. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn we have collected such information, we will delete it promptly.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. By using the Site, you consent to this transfer.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on the Site with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the updated policy.